Every conversation in one place
Email, SMS and WhatsApp in a single thread per person, so whoever picks it up can see what was already said.
Maya asked 3 people
“How did I handle the Q3 client workshop? Be honest.”
Omar F. replied
“Great energy — but the pricing section ran long. Trim it next time.”
Maya H.
“Fair. Trying a one-slide pricing summary at the next one.”
Constructive note from Maya's manager
Private · Maya + manager onlyPraise goes on the wall. Constructive feedback goes to the person — visibility rules decide who else, if anyone, ever sees it.
Conversations
One thread per person
- Assign to someone, or to nobody yet
- Internal notes the customer never sees
- Saved replies for the things you always say
Maya asked 3 people
“How did I handle the Q3 client workshop? Be honest.”
Omar F. replied
“Great energy — but the pricing section ran long. Trim it next time.”
Maya H.
“Fair. Trying a one-slide pricing summary at the next one.”
Constructive note from Maya's manager
Private · Maya + manager onlyPraise goes on the wall. Constructive feedback goes to the person — visibility rules decide who else, if anyone, ever sees it.
Conversations
Nothing sent by accident
- STOP and unsubscribe handled for you
- Delivery status on every message
- Quiet hours by the contact's own timezone
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It does the rest of it too.
See it with your own data
Start free, bring a few contacts across, and see what it does before you move anything else.