E-commerce · Retention & Email

The cheapest growth is a second order

Lifecycle email, cart recovery and loyalty that keep customers coming back — the highest-margin revenue a store can earn.

Automation

Revenue that runs itself

Cart recovery, welcome and post-purchase flows working around the clock.
  • Abandoned-cart and browse-recovery flows
  • Welcome and post-purchase automations
  • Set up once, earning every day
hubb — automation
1

Welcome

Sent on signup

68% open
2

Nudge

Wait 3 days

54% open
3

Offer

If no purchase

12% click

Loyalty

Reasons to come back

Segmented campaigns and loyalty that lift repeat rate.
  • Behaviour and value-based segments
  • Loyalty and win-back campaigns
  • Personalised offers that convert
hubb — loyalty
Visitors 12,400
100%
Viewed offer 6,820
55%
Started form 2,480
20%
Booked 968
7.8%
After CRO tests +38% booked

LTV

Grow lifetime value

We track repeat rate and LTV and keep pushing both up.
  • Repeat-purchase and LTV tracking
  • Retained revenue reported monthly
  • More profit from customers you already have
hubb — ltv

Sessions

48.2k

+31%

Organic

61%

+18%

Conv. rate

3.9%

+0.7pt

JanJunDec
FAQ

Retention & Email — your questions, answered

How do I get customers to buy again?

With retention flows — post-purchase sequences, replenishment reminders, win-back campaigns and loyalty — so one-time buyers become repeat customers, which is far cheaper than acquiring new ones.

What email flows do ecommerce stores need?

At minimum: welcome, abandoned cart, browse abandonment, post-purchase and win-back. These run automatically and typically recover a meaningful share of lost revenue.

Which platform do you use for ecommerce email?

Commonly Klaviyo for its deep Shopify integration and segmentation, but we recommend the best fit for your store and budget.

How much revenue should email drive?

For established stores, well-run email and SMS often contribute a substantial share of total revenue — it’s consistently one of the highest-ROI ecommerce channels.

Turn shoppers into regulars

We'll build the flows and loyalty that make customers buy again and again.